Overview

A thread is used to stitch together all messages sent or received within a particular context into a conversation. Webex Connect offers the ability to create, update, delete, and list threads to enable businesses to make one-way announcements or hold two-way conversations with their mobile/web app users.

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JWT Authentication

Webex Connect allows using JWT Authentication for the Thread APIs, Segment APIs, and Topic APIs. Please send an email to the support team if you would like to enable JWT Authentication for these APIs.

Postman Collection

Here is a Postman collection to test our APIs.

Latest Collection: Run in Postman

Archived Collection: Refer Postman Collection

Download Postman from here

The following are the APIs in this section:

Try our APIs using the Postman collection here:

Run in Postman

Rate Thread APIs

API NameDefault TPS at Tenant Level
Delete User Messages (all versions)For existing tenants unlimited and default value for new tenants - 100
Get App ThreadsFor existing tenants unlimited and default value for new tenants - 10
Get User Threads (with and without unread thread count)For existing tenants unlimited and default value for new tenants -10
Get User Messages all versionsFor existing tenants unlimited and default value for new tenants -100