Contains the payloads and descriptions for Inbound, Outbound, and Delivery Receipts for RCS.
RCS - Inbound Message
The following are the RCS inbound message payloads.
{
"transid": "93XXXX0b-0XX0-4XXb-aXXd-37fXXXXXXX4d",
"channel": "rcs",
"messageId": "12344321",
"dataIntegration": {
"context": {
"serviceId": "",
"serviceName": "",
"flowId": "",
"flowName": "",
"messagingAPI": "false"
},
"appContext": {
}
},
"message": "hello",
"tid": "234XXXXX-dXXX-4XXX-9XXX-c4bXXXXXXX20",
"clientUUID ": "0a4a1900-98ef-4385-b9f9-5ef0927d6683",
"x-wx-gtrid": "d7XXXX76-3XXa-4XXe-9XX3-d6XXXXXXXXf9",
"carrier": "8",
"appId": "a_15984XXXXXXXXXX260",
"serviceProvider": "ABC”,
"msisdn": "+178XXXXXX32",
"event": "MO",
"ts": "2024-04-01T14:55:38.135+05:30"
}
{
"attachments": "[{\"payload\":{\"url\":\"https://rcs-user-content-us.storage.googleapis.com/d5d1fa92-19d8-467d-bbef-0aba94e5bf79/4b53d3803d5077a8031575e0f4b3a99610dfa851c8b0e8edc66b31134384\"},\"type\":\"image\"}]",
"transid": "93XXXX0b-0XX0-4XXb-aXXd-37fXXXXXXX4d",
"channel": "rcs",
"messageId": "12344321",
"dataIntegration": {
"context": {
"serviceId": "",
"serviceName": "",
"flowId": "",
"flowName": "",
"messagingAPI": "false"
},
"appContext": {
}
},
"message": "hello",
"tid": "234XXXXX-dXXX-4XXX-9XXX-c4bXXXXXXX20",
"clientUUID ": "0aXXXX00-9XXf-4XX5-bXX9-5eXXXXXXXX83",
"x-wx-gtrid": "d7XXXX76-3XXa-4XXe-9XX3-d6XXXXXXXXf9",
"carrier": "8",
"appId": "a_15984XXXXXXXXXX260",
"serviceProvider": "ABC”,
"msisdn": "+178XXXXXX32",
"event": "MO",
"ts": "2024-04-01T14:55:38.135+05:30"
}
{
"postback": "Welcome",
"transid": "93XXXX0b-0XX0-4XXb-aXXd-37fXXXXXXX4d",
"channel": "rcs",
"messageId": "12344321",
"dataIntegration": {
"context": {
"serviceId": "",
"serviceName": "",
"flowId": "",
"flowName": "",
"messagingAPI": "false"
},
"appContext": {
}
},
"message": "hello",
"tid": "234XXXXX-dXXX-4XXX-9XXX-c4bXXXXXXX20",
"clientUUID ": "0aXXXX00-9XXf-4XX5-bXX9-5eXXXXXXXX83",
"x-wx-gtrid": "d7XXXX76-3XXa-4XXe-9XX3-d6XXXXXXXXf9",
"carrier": "8",
"appId": "a_15984XXXXXXXXXX260",
"serviceProvider": "ABC”,
"msisdn": "+178XXXXXX32",
"event": "MO",
"ts": "2024-04-01T14:55:38.135+05:30"
}
{
"transid": "93XXXX0b-0XX0-4XXb-aXXd-37fXXXXXXX4d",
"latitude": "42.629926",
"channel": "rcs",
"messageId": "12344321",
"dataIntegration": {
"context": {
"serviceId": "",
"serviceName": "",
"flowId": "",
"flowName": "",
"messagingAPI": "false"
},
"appContext": {
}
},
"message": "hello",
"tid": "234XXXXX-dXXX-4XXX-9XXX-c4bXXXXXXX20",
"clientUUID ": "0aXXXX00-9XXf-4XX5-bXX9-5eXXXXXXXX83",
"x-wx-gtrid": "d7XXXX76-3XXa-4XXe-9XX3-d6XXXXXXXXf9",
"carrier": "8",
"appId": "a_15984XXXXXXXXXX260",
"serviceProvider": "ABC”,
"msisdn": "+178XXXXXX32",
"event": "MO",
"ts": "2024-04-01T14:55:38.135+05:30",
"longitude": "-71.3052476"
}
Inbound Message Descriptions
The following table contains the parameter descriptions of inbound messages.
| Field Name | Description | Example | Event Type |
|---|---|---|---|
| transid | Unique transaction reference id of the request. | 93XXXX0b-0XX0-4XXb-aXXd-37fXXXXXXX4d | Common parameter for all event types. |
| channel | Name of the channel. | RCS | Common parameter for all event types. |
| messageId | ID generated by Webex Connect for the message. | 12344321 | Common parameter for all event types. |
| dataIntegration | It is an array added by Data Stream. | NA | Common parameter for all event types. |
| context | The parameter is added as key-value pair either by Data Stream admin or in flow. | NA | Common parameter for all event types. |
| serviceId | Service ID generated by Webex Connect. | 12345 | Common parameter for all event types. |
| serviceName | Name of the service. | InApp_MultipleUsersAsset | Common parameter for all event types. |
| flowId | Flow ID generated by Webex Connect. | 54321 | Common parameter for all event types. |
| flowName | Name of the flow. | InApp_IncmingMessageEvent | Common parameter for all event types. |
| messagingAPI | It is a boolean parameter. If the value is True, the message was sent using messaging API. If the value is False, the message was sent using either flow or rule. | true/false | Common parameter for all event types. |
| appContext | The parameter is added as key-value pair either by Data Stream admin or in flow. | NA | Common parameter for all event types. |
| tid | Transaction ID generated by Webex Connect. | 234XXXXX-dXXX-4XXX-9XXX-c4bXXXXXXX20 | Common parameter for all event types. |
| clientUUID | Contains the clients unique identification number. | 9eXXXX26-9XX1-4XX7-bXXa-d9XXXXXXXXbd | Common parameter for all event types. |
| x-wx-gtrid | Contains the global transaction ID between cross-products for a given request. | d7XXXX76-3XXa-4XXe-9XX3-d6XXXXXXXXf9 | Common parameter for all event types. |
| carrier | Contains the name of the carrier. | 6 | Common parameter for all event types. |
| appId | ID generated by Webex Connect for the app. | a_15984XXXXXXXXXX260 | Common parameter for all event types. |
| serviceProvider | Name of the service provider. | ABC | Common parameter for all event types. |
| msisdn | Contains the msisdn data for RCS in +E164 format. | +178XXXXXX32 | Common parameter for all event types. |
| Event | Name of the event. | MO | Common parameter for all event types. |
| ts | Timestamp on which the message is received. | 2020-02-25T12:40:45.051+05:30 | Common parameter for all event types. |
| message | Description of the text message sent by the user. | hello | Message. |
| attachments | Contains RCS attachment details. | Attachment. | |
| type | Contains the details of the attachment type. | image | Attachment. |
| postback | Welcome | Postback. | |
| latitude | Contains the latitude of the location. | 42.629926 | Location Response. |
| longitude | Contains the longitude of the location. | 71.3052476 | Location Response. |
RCS - Delivery Receipt
The following are the RCS delivery receipts payloads.
{
"x-wx-gtrid": "rcsgtrid",
"deliveryInfoNotification": {
"deliveryInfo": {
"timeStamp": "2024-04-01T15:11:16.792+05:30",
"Description": "Delivered",
"code": "7501",
"deliveryChannel": "rcs",
"additionalInfo": "",
"destination": "+178XXXXXX32",
"destinationType": "msisdn",
"deliveryStatus": "Delivered"
},
"carrier": "8",
"subtid": "",
"transid": "93XXXX0b-0XX0-4XXb-aXXd-37fXXXXXXX4d,
"callbackData": "",
"serviceProvider": "GOOGLE",
"correlationid": "chaitanya"
},
"dataIntegration": {
"context": {
"serviceId": "20824",
"serviceName": "RCS6_1",
"flowId": "",
"flowName": "",
"messagingAPI": "true"
},
"appContext": {
}
}
}
{
"x-wx-gtrid": "rcsgtrid",
"deliveryInfoNotification": {
"deliveryInfo": {
"timeStamp": "2024-04-01T15:11:16.792+05:30",
"Description": "Read",
"code": "7501",
"deliveryChannel": "rcs",
"additionalInfo": "",
"destination": "+178XXXXXX32",
"destinationType": "msisdn",
"deliveryStatus": "Read"
},
"carrier": "8",
"subtid": "",
"transid": "93XXXX0b-0XX0-4XXb-aXXd-37fXXXXXXX4d,
"callbackData": "",
"serviceProvider": "GOOGLE",
"correlationid": "chaitanya"
},
"dataIntegration": {
"context": {
"serviceId": "20824",
"serviceName": "RCS6_1",
"flowId": "",
"flowName": "",
"messagingAPI": "true"
},
"appContext": {
}
}
}
{
"x-wx-gtrid": "rcsgtrid",
"deliveryInfoNotification": {
"deliveryInfo": {
"timeStamp": "2024-04-01T15:11:16.792+05:30",
"Description": "Submitted",
"code": "7501",
"deliveryChannel": "rcs",
"additionalInfo": "",
"destination": "+178XXXXXX32",
"destinationType": "msisdn",
"deliveryStatus": "Submitted"
},
"carrier": "8",
"subtid": "",
"transid": "6dXXXX28-bXX8-4XXb-aXX0-ecXXXXXXXX05",
"callbackData": "",
"serviceProvider": "GOOGLE",
"correlationid": "Tom"
},
"dataIntegration": {
"context": {
"serviceId": "20824",
"serviceName": "RCS6_1",
"flowId": "",
"flowName": "",
"messagingAPI": "true"
},
"appContext": {
}
}
}
{
"x-wx-gtrid": "d7XXXX76-3XXa-4XXe-9XX3-d6XXXXXXXXf9",
"deliveryInfoNotification": {
"deliveryInfo": {
"timeStamp": "2024-03-04T16:23:11.086+05:30",
"Description": "Invalid media details",
"code": "7740",
"deliveryChannel": "rcs",
"additionalInfo": "Invalid media URL",
"destination": "+178XXXXXX32",
"destinationType": "msisdn",
"deliveryStatus": "Failed"
},
"carrier": "",
"subtid": "13XXXX81-2XXe-4XX5-9XXd-36XXXXXXXX62",
"transid": "cqXXXX81-2XXe-4XX5-9XXd-36XXXXXXXX3a",
"callbackData": "",
"serviceProvider": "",
"correlationid": ""
},
"dataIntegration": {
"context": {
"Message type": "Dynamic Carousel",
"serviceId": "6360",
"serviceName": "RCS_1",
"flowId": "4166",
"flowName": "RCS Flow",
"messagingAPI": "false"
},
"appContext": {}
}
}
Delivery Receipts Descriptions
The following table contains the parameter descriptions of Delivery Receipts.
| Field Name | Description | Example | Message Type |
|---|---|---|---|
| x-wx-gtrid | Contains the global transaction ID between cross-products for a given request. | d7XXXX76-3XXa-4XXe-9XX3-d6XXXXXXXXf9 | Common parameter for all delivery receipts. |
| deliveryInfoNotification | System variable | NA | Common parameter for all delivery receipts. |
| deliveryInfo | System variable | NA | Common parameter for all delivery receipts. |
| timeStamp | Timestamp of the event | 2024-03-04T16:08:52.860+05:30 | Common parameter for all delivery receipts. |
| Description | Detailed description of the delivery status. | Message length exceeded | Common parameter for all delivery receipts. |
| code | Status code as mentioned in the documentation | 7107 | Common parameter for all delivery receipts. |
| deliveryChannel | Channel to be used to send message | RCS | Common parameter for all delivery receipts. |
| additionalinfo | Additional info such as details about the browser used to open a link in case of Click events. | Common parameter for all delivery receipts. | |
| destination | The mobile number to which message will be sent. | 174XXXX6048 | Common parameter for all delivery receipts. |
| destinationType | This is always msisdn for RCS. | msisdn | Common parameter for all delivery receipts. |
| deliveryStatus | Status of messages once sent | Submitted | Common parameter for all delivery receipts. |
| subtid | A unique transaction id will be generated as subtid for the flow level transactions(or node tid). | 27XXXX95-dXXb-4XXc-8XXc-61XXXXXXX8fa | Common parameter for all delivery receipts. |
| transid | Unique transaction reference id of the request. | 93XXXX0b-0XX0-4XXb-aXXd-37fXXXXXXX4d | Common parameter for all delivery receipts. |
| callbackData | Data that you have configured to receive on the notify Url. This is configured as a part of the request | CallBackdata | Common parameter for all delivery receipts. |
| correlationid | The CorrelationID is a unique identifier that you can attach to every request as a reference a particular transaction or event. This is configured as a part of the request. | RCSMTusingmsisdn | Common parameter for all delivery receipts. |
| dataIntegration | The object contains key-value pairs which are added either by Data Stream admin or in flow and also app context object. | "dataIntegration": { "context": { "key1": "value1", "key2": "value2", "key3": "value3" }, “appContext”: { } } | Common parameter for all delivery receipts. |
| context | The object contains key-value pairs which are added either by Data Stream admin or in flow. | "context": { "key1": "value1", "key2": "value2", "key3": "value3" } | Common parameter for all delivery receipts. |
| serviceId | Contains the unique reference id of the service. | 12345 | Common parameter for all delivery receipts. |
| serviceName | Contains the name of the service. | RCS_MultipleUsersAsset | Common parameter for all delivery receipts. |
| flowId | Contains the unique ID for the flow. | 54321 | Common parameter for all delivery receipts. |
| flowName | Contains the name of the flow. | RCS_1 | Common parameter for all delivery receipts. |
| messagingAPI | Indicates whether the request is sent through messaging API | true/false | Common parameter for all delivery receipts. |
| appContext | The object is added as key-value pair either by Data Stream admin or in flow. | “appContext“: { “key1”: “value1“, “key2”: “value2“ } | Common parameter for all delivery receipts. |
RCS - Outbound Message
The following are the RCS outbound message payloads.
{
"transid": "93XXXX0b-0XX0-4XXb-aXXd-37fXXXXXXX4d,
"dataIntegration": {
"context": {
"serviceId": "20824",
"serviceName": "RCS6_1",
"flowId": "",
"flowName": "",
"messagingAPI": "true"
},
"appContext": {}
},
"priority": 3,
"tid": "234XXXXX-dXXX-4XXX-9XXX-c4bXXXXXXX20",
"content": {
"fileSize": 0,
"text": "RCS test in AWS staging qa sanity- 6.6",
"type": "text"
},
"clientUUID": "0aXXXX00-9XXf-4XX5-bXX9-5eXXXXXXXX83",
"x-wx-gtrid": "rcsgtrid",
"appId": "a_15984XXXXXXXXXX260",
"x_msg_seq": 0,
"serviceKey": "dfXXXX26-fXX9-1XXc-bXXf-12XXXXXXX6b",
"msisdn": "+178XXXXXX32",
"carrierId": 0
}
{
"transid": "93XXXX0b-0XX0-4XXb-aXXd-37fXXXXXXX4d ",
"dataIntegration": {
"context": {
"serviceId": "20824",
"serviceName": "RCS6_1",
"flowId": "",
"flowName": "",
"messagingAPI": "true"
},
"appContext": {
}
},
"priority": 1,
"tid": "234XXXXX-dXXX-4XXX-9XXX-c4bXXXXXXX20",
"content": {
"fileSize": 342434,
"suggestions": [
{
"displayText": "Yes",
"postbackData": "dummy data",
"type": "reply"
},
{
"displayText": "Impact Mobile Office",
"address": +178XXXXXX32",
"postbackData": "dummy data",
"latitude": "43.649269",
"type": "viewLocation",
"longitude": "-79.378423"
},
{
"displayText": "Share location",
"postbackData": "dummy data",
"type": "shareLocation"
},
{
"displayText": "Impact Mobile",
"postbackData": " dummy data ",
"type": "openUrl",
"url": "http://www.impactmobile.com "
},
{
"displayText": "Impact Mobile",
"postbackData": " dummy data ",
"meetingDescription": "http://www.impactmobile.com ",
"startTime": "2017-03-14T00:00:00Z",
"meetingTitle": "http://www.impactmobile.com ",
"endTime": "2017-03-21T00:00:00Z",
"type": "calendarEvent"
},
{
"displayText": "Call Us!",
"postbackData": " dummy data ",
"phone": "+178XXXXXX32",
"type": "dialPhone"
}
],
"mediaContentUrl": "https://file-examples.com/storage/fe0275ec7165ef4cb9b4af6/2017/10/file-example_PDF_500_kB.pdf",
"type": "media"
},
"clientUUID": "0aXXXX00-9XXf-4XX5-bXX9-5eXXXXXXXX83",
"x-wx-gtrid": "rcsgtrid",
"appId": "a_15984XXXXXXXXXX260",
"x_msg_seq": 0,
"serviceKey": "dfXXXX26-fXX9-1XXc-bXXf-12XXXXXXX6b",
"msisdn": "+178XXXXXX32",
"carrierId": 0
}
{
"transid": "93XXXX0b-0XX0-4XXb-aXXd-37fXXXXXXX4d ",
"dataIntegration": {
"context": {
"serviceId": "20824",
"serviceName": "RCS6_1",
"flowId": "",
"flowName": "",
"messagingAPI": "true"
},
"appContext": {
}
},
"priority": 3,
"tid": "234XXXXX-dXXX-4XXX-9XXX-c4bXXXXXXX20",
"content": {
"richCard": {
"orientation": "HORIZONTAL",
"thumbnail": {
"fileSize": 12864,
"url": "https://pisces.bbystatic.com/image2/BestBuy_US/images/products/5476/5476500_sd.jpg;canvasHeight=442;canvasWidth=1034"
},
"thumbnailAlignment": "RIGHT",
"description": "The description\" in AWS\\Staging",
"media": {
"fileSize": 0,
"url": "https://file-examples.com/storage/fe17d655216606dd89d5226/2017/04/file_example_MP4_640_3MG.mp4",
"height": "MEDIUM"
},
"title": "The Card Title\" R\rich card chk"
},
"fileSize": 0,
"suggestions": [
{
"displayText": "Yes",
"postbackData": "usr_msg_yes",
"type": "reply"
}
],
"type": "standalone"
},
"clientUUID": "0aXXXX00-9XXf-4XX5-bXX9-5eXXXXXXXX83",
"x-wx-gtrid": "rcsgtrid",
"appId": "a_15984XXXXXXXXXX260",
"x_msg_seq": 0,
"serviceKey": "dfXXXX26-fXX9-1XXc-bXXf-12XXXXXXX6b",
"msisdn": "+178XXXXXX32",
"carrierId": 0
}
{
"transid": "93XXXX0b-0XX0-4XXb-aXXd-37fXXXXXXX4d ",
"dataIntegration": {
"context": {
"serviceId": "20824",
"serviceName": "RCS6_1",
"flowId": "",
"flowName": "",
"messagingAPI": "true"
},
"appContext": {
}
},
"priority": 3,
"tid": "234XXXXX-dXXX-4XXX-9XXX-c4bXXXXXXX20",
"content": {
"cards": [
{
"description": "Carousle card new from rule\rs Enter\n carriage check in AWS NV",
"suggestions": [
{
"displayText": "Yes",
"postbackData": "dummy data",
"type": "reply"
}
],
"media": {
"fileSize": 12053,
"url": "https://file-examples.com/storage/fe1b802e1565fe057a1d758/2017/04/file_example_MP4_480_1_5MG.mp4",
"height": "MEDIUM"
},
"title": "Carousel card\t check from API in QA\t with enter carriage"
},
{
"description": "Carousel card",
"suggestions": [
],
"media": {
"fileSize": 15860,
"url": "https://pisces.bbystatic.com/image2/BestBuy_US/images/products/5476/5476500_sd.jpg;canvasHeight=442;canvasWidth=1034",
"height": "MEDIUM"
},
"title": "Carousel card 2\t check from messaging API"
}
],
"fileSize": 0,
"width": "MEDIUM",
"suggestions": [
{
"displayText": "Yes",
"postbackData": "dummy data",
"type": "reply"
},
{
"displayText": "Impact",
"address": "+141XXXXXXXX34",
"postbackData": "dummy data",
"latitude": "43.649269",
"type": "viewLocation",
"longitude": "-79.378423"
},
{
"displayText": "Share location",
"postbackData": "e460dd65-e69b-4f86-a5af-458683248f2d_url_google",
"type": "shareLocation"
}
],
"type": "carousel"
},
"clientUUID": "0aXXXX00-9XXf-4XX5-bXX9-5eXXXXXXXX83",
"x-wx-gtrid": "rcsgtrid",
"appId": "a_15984XXXXXXXXXX260",
"x_msg_seq": 0,
"serviceKey": "dfXXXX26-fXX9-1XXc-bXXf-12XXXXXXX6b",
"msisdn": "+178XXXXXX32",
"carrierId": 0
}
Outbound Message Descriptions
The following table contains the parameter descriptions of outbound messages.
| Field Name | Description | Example | Event Type |
|---|---|---|---|
| transid | Unique transaction reference id of the request. | 93XXXX0b-0XX0-4XXb-aXXd-37fXXXXXXX4d | Common parameter for all outbound event types. |
| dataIntegration | The object contains key-value pairs which are added either by Data Stream admin or in flow and also app context object. | "dataIntegration": { "context": { "key1": "value1", "key2": "value2", "key3": "value3" }, “appContext”: { } } | Common parameter for all outbound event types. |
| context | The object contains key-value pairs which are added either by Data Stream admin or in flow. | "context": { "key1":"value1", "key2": "value2", "key3": "value3" } | Common parameter for all outbound event types. |
| serviceId | Service ID generated by Webex Connect. | 12345 | Common parameter for all outbound event types. |
| serviceName | Name of the service. | RCS_MultipleUsersAsset | Common parameter for all outbound event types. |
| flowId | Flow ID generated by Webex Connect. | 54321 | Common parameter for all outbound event types. |
| flowName | Name of the flow. | RCSIncmingMessageEvent | Common parameter for all outbound event types. |
| messagingAPI | It is a boolean parameter. If the value is True, the message was sent using messaging API. If the value is False, the message was sent using either flow or rule. | true/false | Common parameter for all outbound event types. |
| appContext | The object is added as key-value pair either by Data Stream admin or in flow. | “appContext“: { “key1”: “value1“, “key2”: “value2“ } | Common parameter for all outbound event types. |
| priority | Common parameter for all outbound event types. | ||
| tid | Transaction ID generated by Webex Connect. | 234XXXXX-dXXX-4XXX-9XXX-c4bXXXXXXX | Common parameter for all outbound event types. |
| content | Common parameter for all outbound event types. | ||
| fileSize | Contains the size of the file sent by the user. | 0 | Common parameter for all outbound event types. |
| text | Contains the message sent by the user. | Welcome | Common parameter for all outbound event types. |
| type | Contains the details of the content type. | text | Common parameter for all outbound event types. |
| clientUUID | Contains the clients unique identification number. | 9eXXXX26-9XX1-4XX7-bXXa-d9XXXXXXXXbd | Common parameter for all outbound event types. |
| x-wx-gtrid | Contains the global transaction ID between cross-products for a given request. | d7XXXX76-3XXa-4XXe-9XX3-d6XXXXXXXXf9 | Common parameter for all outbound event types. |
| appId | ID generated by Webex Connect for the app. | 12344321 | Common parameter for all outbound event types. |
| x_msg_seq | This parameter represents whether the request should process sequence or not. | 0 | Common parameter for all outbound event types. |
| serviceKey | Contains the unique identification key for the service. | dfXXXX26-fXX9-1XXc-bXXf-12XXXXXXX6b | Common parameter for all outbound event types. |
| msisdn | Contains the msisdn data for RCS in E164 format. | Dummy Data | Common parameter for all outbound event types. |
| carrierId | Contains the unique identification number for the carrier. | 0 | Common parameter for all outbound event types. |
| suggestions | Contains the details about the suggestions. | Please leave at the doo | File and Carousel |
| displayText | Contains the display text sent by the user. | Yes | File and Carousel |
| postbackData | dummy data | File and Carousel | |
| type | Contains the details of the attachment type. | reply | File and Carousel |
| address | Contains the address of the user. | USA | File and Carousel |
| latitude | Contains the latitude of the location. | 43.649269 | File and Carousel |
| longitude | Contains the longitude of the location. | -79.378423 | File and Carousel |
| url | Contains data that the app sends to the location response. | Dummy Data | File |
| meetingDescription | Contains the meeting description. | This is a text. | File |
| startTime | Contains the time when the meeting has started. | 2023-03-06T17:21:41.488+05:30 | File |
| endTime | Contains the time when the meeting has ended. | 2023-04-06T17:21:41.488+05:30 | File |
| meetingTitle | Contains the title of the meeting | Greetings | File |
| phone | Contains the phone of the user. | +1601XXXXX21 | File |
| mediaContentUrl | File | ||
| richCard | Allows you to send information to a user in a more visual format than plain text. Rich cards can contain image/video, the title of the message, a description, list of suggested replies/actions. | Rich Card | |
| orientation | Rich Card | ||
| thumbnail | The URL that points to the thumbnail of the media. | Rich Card | |
| url | Enter a URL of the file that you want to include in the RCS message | Rich Card | |
| thumbnailAlignment | Rich Card | ||
| description | Contains the description. | Rich Card and Carousel | |
| media | Contains the media details. | Rich Card and Carousel | |
| title | Contains the title. | Carousel card | Rich Card and Carousel |
| displayText | Contains the display text sent by the user. | Yes | Rich Card and Carousel |
| type | Contains the details of the attachment type. | reply | Rich Card and Carousel |
| height | Contains the height details. | short | Rich Card and Carousel |
| cards | Allows you to send information to a user in a more visual format than plain text. Rich cards can contain image/video, the title of the message, a description, list of suggested replies/actions. | Carousel |