Email

Navigate to Integrations -> Outbound Webhooks

Email Delivery Receipts

Select the service you are sending the emails from
Select the channel as Email

{
    "deliveryInfoNotification": {
        "deliveryInfo": {
            "deliveryChannel": "email",
            "Description": "Submitted",
            "destinationType": "emailid",
            "timeStamp": "2016-07-21T12:44:23.644",
            "code": "7501",
            "deliveryStatus": "Submitted",
            "destination": "[email protected]"
        },
        "correlationid": "3bd8edf31c81-4b72d8a2-290d-49e2-993e",
        "callbackData": "return callbackdata",
        "transid": "4b72d8a2-290d-49e2-993e-3bd8edf31c81"
    }
}

{
    "deliveryInfoNotification": {
        "deliveryInfo": {
            "deliveryChannel": "email",
            "Description": "Delivered",
            "destinationType": "emailid",
            "timeStamp": "2016-07-21T12:44:23.644",
            "code": "7500",
            "deliveryStatus": "Delivered",
            "destination": "[email protected]"
        },
        "correlationid": "3bd8edf31c81-4b72d8a2-290d-49e2-993e",
        "callbackData": "return callbackdata",
        "transid": "4b72d8a2-290d-49e2-993e-3bd8edf31c81"
    }
}

{
  "deliveryInfoNotification": {
    "deliveryInfo": {
      "timeStamp": "2022-04-14T22:13:17.290-04:00",
      "Description": "Read",
      "code": "7502",
      "deliveryChannel": "email",
      "additionalInfo": "",
      "destination": "[email protected]",
      "destinationType": "email",
      "deliveryStatus": "Read"
    },
    "subtid": "e1187b83-9566-48e2-85c4-29474c7c39c0",
    "transid": "c71c2927-6bb3-2021-9c8e-226b48d66ba0_0",
    "callbackData": "",
    "correlationid": ""
  }
}

{
    "deliveryInfoNotification": {
        "deliveryInfo": {
            "deliveryChannel": "email",
            "Description": "https://your.link.tld/files/sample.pdf|192.0.2.1",
            "destinationType": "email",
            "timeStamp": "2016-07-21T12:44:23.644Z",
            "additionalInfo":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36",
            "code": "7528",
            "deliveryStatus": "Clicked",
            "destination": "[email protected]"
        },
        "correlationid": "3bd8edf31c81-4b72d8a2-290d-49e2-993e",
        "callbackData": "return callbackdata",
        "transid": "4b72d8a2-290d-49e2-993e-3bd8edf31c81"
    }
}

{
    "deliveryInfoNotification": {
        "deliveryInfo": {
            "deliveryChannel": "email",
            "Description": "Account in sandbox mode. Destination email address is not verified",
            "destinationType": "emailid",
            "timeStamp": "2016-07-21T12:44:23.644",
            "code": "7522",
            "deliveryStatus": "Not Verified",
            "destination": "[email protected]"
        },
        "correlationid": "3bd8edf31c81-4b72d8a2-290d-49e2-993e",
        "callbackData": "return callbackdata",
        "transid": "4b72d8a2-290d-49e2-993e-3bd8edf31c81"
    }
}

{
    "deliveryInfoNotification": {
        "deliveryInfo": {
            "timeStamp": "2021-03-04T17:00:07.538Z",
            "Description": "Invalid email address",
            "code": "7523",
            "deliveryChannel": "email",
            "additionalInfo": "",
            "destination": "gvmpavankumar",
            "destinationType": "email",
            "deliveryStatus": "Failed"
        },
        "subtid": "",
        "transid": "1a893a24-6517-486b-82ef-e7801be60f88",
        "callbackData": "call back data",
        "correlationid": "124521i1"
    }
}

{
        "deliveryInfoNotification": {
        "deliveryInfo": {
            "deliveryChannel": "email",
            "Description": "Permanent_General/Permanent_NoEmail/Permanent_Suppressed/Transient_General/Transient_MailboxFull/Transient_MessageTooLarge/Transient_ContentRejected/Transient_AttachmentRejected",
            "destinationType": "emailid",
            "timeStamp": "2016-07-21T12:44:23.644",
            "code": "7520",
            "deliveryStatus": "Bounce", 
            "destination": "[email protected]"
        },
        "correlationid": "3bd8edf31c81-4b72d8a2-290d-49e2-993e",
        "callbackData": "return callbackdata",
        "transid": "4b72d8a2-290d-49e2-993e-3bd8edf31c81"
        }
}

{
    "deliveryInfoNotification": {
        "deliveryInfo": {
            "deliveryChannel": "email",
            "Description": "abuse/auth-failure/fraud/not-spam/other/virus",
            "destinationType": "emailid",
            "timeStamp": "2016-07-21T12:44:23.644",
            "code": "7521",
            "deliveryStatus": "Complaint",
            "destination": "[email protected]"
        },
        "correlationid": "3bd8edf31c81-4b72d8a2-290d-49e2-993e",
        "callbackData": "return callbackdata",
        "transid": "4b72d8a2-290d-49e2-993e-3bd8edf31c81"
    }
}

{
  "deliveryInfoNotification": {
    "deliveryInfo": {
      "timeStamp": "2018-07-26T09:52:46.339Z",
      "Description": "unsubscribed : [email protected]",
      "code": "7241",
      "deliveryChannel": "email",
      "additionalInfo": "",
      "destination": "[email protected]",
      "destinationType": "email",
      "deliveryStatus": "Failed"
    },
    "subtid": "f06b174e-8830-475f-898f-dd9e893cc147",
    "transid": "9736689f-0e7c-4b48-a517-79ea21170354",
    "callbackData": "",
    "correlationid": "12345"
  }
}

{ 
"deliveryInfoNotification": {
"deliveryInfo": {
"timeStamp": "2021-06-04T12:52:04.009Z",
"Description": "Email address max length reached",
"code": "7524",
"deliveryChannel": "email",
"additionalInfo": "",
"destination": "te[email protected]gmail.com",
"destinationType": "email",
"deliveryStatus": "Failed"
},
"subtid": "",
"transid": "3df50805-464c-4d6c-99fd-c4197789538d",
"callbackData": "",
"correlationid": "124521i1"
}
}

{
"deliveryInfoNotification": {
"deliveryInfo": {
"timeStamp": "2021-06-04T13:23:59.091Z",
"Description": "already bounced : [email protected]",
"code": "7240",
"deliveryChannel": "email",
"additionalInfo": "",
"destination": "[email protected]",
"destinationType": "email",
"deliveryStatus": "Failed"
},
"subtid": "",
"transid": "44970e48-6eae-493f-9262-4258f116771d",
"callbackData": "",
"correlationid": "124521i1"
}
}

Field Name	Description
deliveryChannel	This is “Email” in case of a email
Description	Detailed description of the delivery status
destinationType	This contains the email id
timeStamp	Timestamp of the event
code	Status code as mentioned in the documentation
deliveryStatus	Status of the Email
destination	This contains the destination email id
correlationid	The CorrelationID is a unique identifier that you can attach to every request as a reference a particular transaction or event. This is configured as a part of the request
callbackData	Data that you have configured to receive on the notify Url. This is configured as a part of the request
transid	Unique transaction reference id of the request

Email Incoming Messages & Events

Select the app that you expect to receive messages or events from as the Entity

{
                "to": ["[email protected]"],
                "ts": "2017-09-27T18:56:42.099Z",
                "textMessage": "\r\n\r\nCheers,\r\nK Siva Krishna\r\nExtn: 604\r\n\r\nFrom: Siva Krishna Kesanapalli\r\n\r\n",
                "subject": "FW: 2 attachment",
                "event": "MO",
                "from": "[[email protected]]",
                "attachments": [{
                                                "content": "****REMOVED FOR READABILITY****",
                                                "name": "build-impl.xml",
                                                "contentType": "application/xml",
                                                "contentTransferEncoding": "base64"
                                }, {
                                                "content": "****REMOVED FOR READABILITY****",
                                                "name": "project.xml",
                                                "contentType": "application/xml",
                                                "contentTransferEncoding": "base64"
                                }, {
                                                "content": "****REMOVED FOR READABILITY****",
                                                "name": "groovy-build.xml",
                                                "contentType": "application/xml",
                                                "contentTransferEncoding": "base64"
                                }
                ],
                "tid": "1866c6b7-4f53-4ad3-bf40-e4a30ac6c114",
                "messageId": "2dbk2k9580a7nhra16t4t553v8dnjusad6kjk101",
                "returnPath": "[email protected]",
                "htmlMessage": "<html xmlns:v=\"urn:schemas-microsoft-com:vml\" xmlns:o=\"urn:schemas-microsoft-com:office:office\" \r\n ****REMOVED FOR READABILITY****",
                "channel": "email"
}