Navigate to Integrations -> Outbound Webhooks
Email Delivery Receipts
- Select the service you are sending the emails from
- Select the channel as Email
{
"deliveryInfoNotification": {
"deliveryInfo": {
"deliveryChannel": "email",
"Description": "Submitted",
"destinationType": "emailid",
"timeStamp": "2016-07-21T12:44:23.644",
"code": "7501",
"deliveryStatus": "Submitted",
"destination": "[email protected]"
},
"correlationid": "3bd8edf31c81-4b72d8a2-290d-49e2-993e",
"callbackData": "return callbackdata",
"transid": "4b72d8a2-290d-49e2-993e-3bd8edf31c81"
}
}
{
"deliveryInfoNotification": {
"deliveryInfo": {
"deliveryChannel": "email",
"Description": "Delivered",
"destinationType": "emailid",
"timeStamp": "2016-07-21T12:44:23.644",
"code": "7500",
"deliveryStatus": "Delivered",
"destination": "[email protected]"
},
"correlationid": "3bd8edf31c81-4b72d8a2-290d-49e2-993e",
"callbackData": "return callbackdata",
"transid": "4b72d8a2-290d-49e2-993e-3bd8edf31c81"
}
}
{
"deliveryInfoNotification": {
"deliveryInfo": {
"timeStamp": "2022-04-14T22:13:17.290-04:00",
"Description": "Read",
"code": "7502",
"deliveryChannel": "email",
"additionalInfo": "",
"destination": "[email protected]",
"destinationType": "email",
"deliveryStatus": "Read"
},
"subtid": "e1187b83-9566-48e2-85c4-29474c7c39c0",
"transid": "c71c2927-6bb3-2021-9c8e-226b48d66ba0_0",
"callbackData": "",
"correlationid": ""
}
}
{
"deliveryInfoNotification": {
"deliveryInfo": {
"deliveryChannel": "email",
"Description": "https://your.link.tld/files/sample.pdf|192.0.2.1",
"destinationType": "email",
"timeStamp": "2016-07-21T12:44:23.644Z",
"additionalInfo":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36",
"code": "7528",
"deliveryStatus": "Clicked",
"destination": "[email protected]"
},
"correlationid": "3bd8edf31c81-4b72d8a2-290d-49e2-993e",
"callbackData": "return callbackdata",
"transid": "4b72d8a2-290d-49e2-993e-3bd8edf31c81"
}
}
{
"deliveryInfoNotification": {
"deliveryInfo": {
"deliveryChannel": "email",
"Description": "Account in sandbox mode. Destination email address is not verified",
"destinationType": "emailid",
"timeStamp": "2016-07-21T12:44:23.644",
"code": "7522",
"deliveryStatus": "Not Verified",
"destination": "[email protected]"
},
"correlationid": "3bd8edf31c81-4b72d8a2-290d-49e2-993e",
"callbackData": "return callbackdata",
"transid": "4b72d8a2-290d-49e2-993e-3bd8edf31c81"
}
}
{
"deliveryInfoNotification": {
"deliveryInfo": {
"timeStamp": "2021-03-04T17:00:07.538Z",
"Description": "Invalid email address",
"code": "7523",
"deliveryChannel": "email",
"additionalInfo": "",
"destination": "gvmpavankumar",
"destinationType": "email",
"deliveryStatus": "Failed"
},
"subtid": "",
"transid": "1a893a24-6517-486b-82ef-e7801be60f88",
"callbackData": "call back data",
"correlationid": "124521i1"
}
}
{
"deliveryInfoNotification": {
"deliveryInfo": {
"deliveryChannel": "email",
"Description": "Permanent_General/Permanent_NoEmail/Permanent_Suppressed/Transient_General/Transient_MailboxFull/Transient_MessageTooLarge/Transient_ContentRejected/Transient_AttachmentRejected",
"destinationType": "emailid",
"timeStamp": "2016-07-21T12:44:23.644",
"code": "7520",
"deliveryStatus": "Bounce",
"destination": "[email protected]"
},
"correlationid": "3bd8edf31c81-4b72d8a2-290d-49e2-993e",
"callbackData": "return callbackdata",
"transid": "4b72d8a2-290d-49e2-993e-3bd8edf31c81"
}
}
{
"deliveryInfoNotification": {
"deliveryInfo": {
"deliveryChannel": "email",
"Description": "abuse/auth-failure/fraud/not-spam/other/virus",
"destinationType": "emailid",
"timeStamp": "2016-07-21T12:44:23.644",
"code": "7521",
"deliveryStatus": "Complaint",
"destination": "[email protected]"
},
"correlationid": "3bd8edf31c81-4b72d8a2-290d-49e2-993e",
"callbackData": "return callbackdata",
"transid": "4b72d8a2-290d-49e2-993e-3bd8edf31c81"
}
}
{
"deliveryInfoNotification": {
"deliveryInfo": {
"timeStamp": "2018-07-26T09:52:46.339Z",
"Description": "unsubscribed : [email protected]",
"code": "7241",
"deliveryChannel": "email",
"additionalInfo": "",
"destination": "[email protected]",
"destinationType": "email",
"deliveryStatus": "Failed"
},
"subtid": "f06b174e-8830-475f-898f-dd9e893cc147",
"transid": "9736689f-0e7c-4b48-a517-79ea21170354",
"callbackData": "",
"correlationid": "12345"
}
}
{
"deliveryInfoNotification": {
"deliveryInfo": {
"timeStamp": "2021-06-04T12:52:04.009Z",
"Description": "Email address max length reached",
"code": "7524",
"deliveryChannel": "email",
"additionalInfo": "",
"destination": "te[email protected]gmail.com",
"destinationType": "email",
"deliveryStatus": "Failed"
},
"subtid": "",
"transid": "3df50805-464c-4d6c-99fd-c4197789538d",
"callbackData": "",
"correlationid": "124521i1"
}
}
{
"deliveryInfoNotification": {
"deliveryInfo": {
"timeStamp": "2021-06-04T13:23:59.091Z",
"Description": "already bounced : [email protected]",
"code": "7240",
"deliveryChannel": "email",
"additionalInfo": "",
"destination": "[email protected]",
"destinationType": "email",
"deliveryStatus": "Failed"
},
"subtid": "",
"transid": "44970e48-6eae-493f-9262-4258f116771d",
"callbackData": "",
"correlationid": "124521i1"
}
}
Field Name | Description |
---|---|
deliveryChannel | This is āEmailā in case of a email |
Description | Detailed description of the delivery status |
destinationType | This contains the email id |
timeStamp | Timestamp of the event |
code | Status code as mentioned in the documentation |
deliveryStatus | Status of the Email |
destination | This contains the destination email id |
correlationid | The CorrelationID is a unique identifier that you can attach to every request as a reference a particular transaction or event. This is configured as a part of the request |
callbackData | Data that you have configured to receive on the notify Url. This is configured as a part of the request |
transid | Unique transaction reference id of the request |
Email Incoming Messages & Events
- Select the app that you expect to receive messages or events from as the Entity
{
"to": ["[email protected]"],
"ts": "2017-09-27T18:56:42.099Z",
"textMessage": "\r\n\r\nCheers,\r\nK Siva Krishna\r\nExtn: 604\r\n\r\nFrom: Siva Krishna Kesanapalli\r\n\r\n",
"subject": "FW: 2 attachment",
"event": "MO",
"from": "[[email protected]]",
"attachments": [{
"content": "****REMOVED FOR READABILITY****",
"name": "build-impl.xml",
"contentType": "application/xml",
"contentTransferEncoding": "base64"
}, {
"content": "****REMOVED FOR READABILITY****",
"name": "project.xml",
"contentType": "application/xml",
"contentTransferEncoding": "base64"
}, {
"content": "****REMOVED FOR READABILITY****",
"name": "groovy-build.xml",
"contentType": "application/xml",
"contentTransferEncoding": "base64"
}
],
"tid": "1866c6b7-4f53-4ad3-bf40-e4a30ac6c114",
"messageId": "2dbk2k9580a7nhra16t4t553v8dnjusad6kjk101",
"returnPath": "[email protected]",
"htmlMessage": "<html xmlns:v=\"urn:schemas-microsoft-com:vml\" xmlns:o=\"urn:schemas-microsoft-com:office:office\" \r\n ****REMOVED FOR READABILITY****",
"channel": "email"
}