Overview

A thread is used to stitch together all messages sent or received within a particular context into a conversation. Webex Connect offers the ability to create, update, delete, and list threads to enable businesses to make one-way announcements or hold two-way conversations with their mobile/web app users.

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JWT Authentication

Webex Connect allows using JWT Authentication for the Thread APIs, Segment APIs, and Topic APIs. Please send an email to the support team if you would like to enable JWT Authentication for these APIs.

Postman Collection

Try our APIs using the Postman collection here:

Run in PostmanRun in Postman

The following are the APIs in this section:

Try our APIs using the Postman collection here:

Run in PostmanRun in Postman

Rate Thread APIs

API Name

Default TPS at Tenant Level

Delete User Messages (all versions)

For existing tenants unlimited and default value for new tenants - 100

Get App Threads

For existing tenants unlimited and default value for new tenants - 10

Get User Threads (with and without unread thread count)

For existing tenants unlimited and default value for new tenants -10

Get User Messages all versions

For existing tenants unlimited and default value for new tenants -100