Introduction

Overview

This page will help you get started with SMS API.

Webex Connect SMS Channel API is a RESTful API that allows you to send proactive outbound messages and/or respond to incoming customer messages across SMS channel supported by the platform. If your SMS API TPS configuration is 10 you can send messages to up to 10 destinations at once.

Prerequisites

Following are the prerequisites to send and receive messages using SMS API:

  • Login credentials to access Webex Connect
  • Authentication Credentials
  • Either a Service Key or JSON Web Tokens (JWT) must be passed with every API request. For more details visit the API Authentication section.