Know Your API Endpoints

Webex Connect API endpoints for your account depend on the region your Webex Connect account is hosted in. Here's a brief list to help you select the relevant API endpoints:

📘

We've recently added new API endpoints and recommend you to use the new endpoints once Webex Connect v6.0 has been released in your deployment region. However, there is no impact on functioning of old endpoints, and they continue to work as well.

New API endpoints (we recommend you use these for new tenants and services post v6.0 release):

Region

Your Tenant Domain

Endpoint for Messaging, Voice, RCS, Event, and Profile APIs

Thread, Segment, and Topic APIs

AWS Canada

tenantname.ca.webexconnect.io

api.ca.webexconnect.io

rtm.ca.webexconnect.io

AWS Ireland

tenantname.eu.webexconnect.io

api.eu.webexconnect.io

rtm.eu.webexconnect.io

AWS London

tenantname.uk.webexconnect.io

api.uk.webexconnect.io

rtm.uk.webexconnect.io

AWS Oregon

tenantname.us.webexconnect.io

api.us.webexconnect.io

rtm.us.webexconnect.io

USA (Azure)

tenantname.us1.webexconnect.io

api.us1.webexconnect.io

rtm.us1.webexconnect.io

AWS Mumbai

tenantname.in.webexconnect.io

api.in.webexconnect.io

rtm.in.webexconnect.io

AWS Sydney

tenantname.au.webexconnect.io

api.au.webexconnect.io

rtm.au.webexconnect.io

Existing APIs (these APIs will continue to work for existing tenants):

Region/Country

Your Tenant Domain

Endpoint for Messaging, Voice, Event, and Profile APIs

Thread, Segment, and Topic APIs

Canada

tenantname.imiconnect.ca

api.imiconnect.ca

rtm.imiconnect.ca

EMEA

tenantname.imiconnect.io

api.imiconnect.io

rtm.imiconnect.io

UK

tenantname.imiconnect.eu

api.imiconnect.eu

rtm.imiconnect.eu

USA (AWS)

tenantname.imiconnect.io

api-us.imiconnect.io

rtm-us.imiconnect.io

USA (Azure)

tenantname.imiconnect.us

api.imiconnect.us

rtm.imiconnect.us

APAC

tenantname.imiconnect.in

api.imiconnect.in

rtm.imiconnect.in

--

tenantname.imiconnect.com

api.imiconnect.com

rtmapp.imiconnect.com

Webex Connect Sandbox

Sandbox.imiconnect.io

Refer sandbox specific API reference

Not available in sandbox