List of Webex Connect API Endpoints for various regions the platform is available in.
Webex Connect API endpoints for your account depend on the region your Webex Connect account is hosted in. Here's a brief list to help you select the relevant API endpoints:
We added new API endpoints from v6.0 onwards and recommend you to use the new endpoints preferably. However, there is no impact on functioning of old endpoints, and they continue to work as well.
New API endpoints:
| Region | Your Tenant Domain | Endpoint for Messaging, Voice, RCS, Event, and Profile APIs | Contact Policy APIs | Thread, Segment, and Topic APIs |
|---|---|---|---|---|
| AWS Canada | tenantname.ca.webexconnect.io | api.ca.webexconnect.io | contactpolicy.ca.webexconnect.io | rtm.ca.webexconnect.io |
| AWS Ireland | tenantname.eu.webexconnect.io | api.eu.webexconnect.io | contactpolicy.eu.webexconnect.io | rtm.eu.webexconnect.io |
| AWS London | tenantname.uk.webexconnect.io | api.uk.webexconnect.io | contactpolicy.uk.webexconnect.io | rtm.uk.webexconnect.io |
| AWS Oregon | tenantname.us.webexconnect.io | api.us.webexconnect.io | contactpolicy.us.webexconnect.io | rtm.us.webexconnect.io |
| USA (Azure) | tenantname.us1.webexconnect.io | api.us1.webexconnect.io | contactpolicy.us1.webexconnect.io | rtm.us1.webexconnect.io |
| AWS Mumbai | tenantname.in.webexconnect.io | api.in.webexconnect.io | contactpolicy.in.webexconnect.io | rtm.in.webexconnect.io |
| AWS Sydney | tenantname.au.webexconnect.io | api.au.webexconnect.io | contactpolicy.au.webexconnect.io | rtm.au.webexconnect.io |
| AWS Singapore | tenantname.sg.webexconnect.io | api.sg.webexconnect.io | contactpolicy.sg.webexconnect.io | rtm.sg.webexconnect.io |
Existing APIs (these APIs will continue to work for existing tenants):
| Region/Country | Your Tenant Domain | Endpoint for Messaging, Voice, Event, Profile APIs, and Contact Policy | Contact Policy APIs | Thread, Segment, and Topic APIs |
|---|---|---|---|---|
| Canada | tenantname.imiconnect.ca | api.imiconnect.ca | contactpolicy.imiconnect.ca | rtm.imiconnect.ca |
| EMEA | tenantname.imiconnect.io | api.imiconnect.io | contactpolicy.imiconnect.io | rtm.imiconnect.io |
| UK | tenantname.imiconnect.eu | api.imiconnect.eu | contactpolicy.imiconnect.eu | rtm.imiconnect.eu |
| USA (AWS) | tenantname.imiconnect.io | api-us.imiconnect.io | contactpolicy-us.imiconnect.io | rtm-us.imiconnect.io |
| USA (Azure) | tenantname.imiconnect.us | api.imiconnect.us | contactpolicy.imiconnect.us | rtm.imiconnect.us |
| APAC | tenantname.imiconnect.in | api.imiconnect.in | contactpolicy.imiconnect.in | rtm.imiconnect.in |
| -- | tenantname.imiconnect.com | api.imiconnect.com | contactpolicy.imiconnect.com | rtmapp.imiconnect.com |
| Webex Connect Sandbox | Sandbox.imiconnect.io | Refer sandbox specific API reference | Not available in Sandbox | Not available in Sandbox |
Contact Policy APIs
Contact Policy APIs can be used only after the Contact Policy App has been enabled for your tenant. Please get in touch with the support team if you want to use this feature.